Support for Families
Working with our community to support, safeguard and educate our children and their families has never been more important. We hope that the information below will be useful to you.
Click on the expanding blocks to access information, advice and support for families.
Safety, Advice and Support
Children's Commissioner - Resources for Families
Clever Never Goes - parent leaflet
Refuge - Domestic Abuse Support - 0808 2000 247
Respect - Domestic Abuse Support - 0808 802 4040
Respect - Domestic Abuse Support - Men's Advice Line - 0808 801 0327
National Centre for Domestic Violence - 0800 970 2070
Worrying About Money?
Advice and support is available if you're struggling to make ends meet.
www.worryingaboutmoney.co.uk/sheffield
Sheffield Money Support Guide https://sheffieldmoneysupport.co.uk/
Household Support Fund (council financial help with food and bills) https://www.sheffield.gov.uk/cost-of-living/apply-household-support-fund
Health & Wellbeing
Useful links and resources to support your family's health, including mental health, and wellbeing:
Sheffield Mental Health Guide Urgent and Crisis Service | Sheffield Mental Health Guide
Named Young Person Support Directory
Papyrus For confidential suicide prevention advice please contact HOPELINE247 on 0800 0684141.
YoungMinds | Mental Health Charity For Children And Young People
Kooth Kooth is an online counselling and emotional well-being platform for children and young people.
Eat Smart Sheffield works with schools across the city, encouraging and supporting pupils, their families and the wider community to adopt healthier eating behaviours. For the latest newsletter, click the image below:
Housing
For support with housing:
Get help from Shelter - Shelter England
Transport & Travel
The Zoom Under 16 travel pass helps young people under 16 to travel around South Yorkshire for less (single fare of 80p per journey) and online applications are now open.
Y6 pupils will be bringing home leaflets that explain more over the coming days and instructions on how to apply are available at: www.travelsouthyorkshire.com/ZoomU16
A series of short videos that promote public transport can be found here:
Bereavement Support
We all experience loss at some point in our lives and whether we are children or adults, there is support out there. We have created this page to help signpost you to resources and support that you may find useful on your journey and experience of grief and loss.
Someone To Talk To
National
- Cruse Bereavement Care – national helpline offering emotional support. Mon-Fri 9.30-5pm. Open until 8pm on Tues, Weds, Thurs. 0808 808 1677
- NHS Bereavement Helpline – offering advice, guidance and practical support. Mon-Fri 8am-8pm. 0800 2600 400
- Sue Ryder – Up to six free online sessions of bereavement counselling.
- Grief Chat – offers a helpline and professional bereavement counselling (n.b there is a cost to these therapeutic services).
Local to Sheffield
- Listening Ear – telephone helpline providing support, advice and guidance to anyone over the age of 11 who is registered with a GP in Rotherham and is bereaved during the Covid-19 crisis. Mon-Fri 10am-5pm. 0800 048 5224. To find out more about Listening Ear you can watch this video about accessing the helpline and this video about being a helpline professional.
- Sheffield Cruse – 1-1 bereavement support. Mon-Fri 9am-5pm. 0114 249 3328
- The Ripple Effect (Sheffield Mind) – bereavement ‘navigation service’ designed to enable people to access emotional and practical support after the loss of a loved one.
Bereavement Support Groups
- Crystal Peaks bereavement support group: Every Friday 10am-12pm in Conference Room 3 at the Council and Library Building; 1-3 Peak Square, Crystal Peaks, Sheffield, S20 7PH: 07895 063 221
- TCF – Compassionate Friends: Currently accepting calls very day 10am – 4pm and 7pm – 10pm. 0345 123 2304, Support Groups in Dronfield & North Anston
- Bereavement Support – St Marie’s Cathedral: 0114 272 2522 office@stmariecathedral.org
- Bereavement Support Group: First Thursday 10am-13pm at St Aidan’s Church, 2 Manor Lane, Sheffield, S2 1UF: 0114 278 0707, admin@manorparish.co.uk
Support for those with additional needs or autism
- Mencap – easy read guides and resources for families and carers
- Easy Health – information about death and dying
- Mental health foundation – advice for those supporting someone with a learning disability who is impacted by a bereavement.
- National Autistic Society – General advice on talking to people with autism about death and dying.
Targeted Resources
- Sands – Stillbirth and neonatal death charity
- Widowed and Young (WAY) – For those aged 50 or under when their partner died.
- Survivors of Bereavement by Suicide (SOBS)– a self-help organisation for those who are bereaved as a result of suicide.
- Amparo – providing emotional and practical telephone support for anyone affected by suicide. 0330 088 9255 amparo.service@listening-ear.co.uk
- Hope – support group for people who have suffered trauma through fire and road traffic collisions. Peer support group and support telephone line.
- St Luke’s bereavement service – for family members of those who have been under care of St Luke’s Hospice
Free School Meals - Holiday Voucher Scheme
Food vouchers will be sent to the following groups to help over the holidays:
• Families who claim income based Free School Meals
• Families who get income assessed Early Years Support
• Young people leaving their care setting (Care Leavers)
The letter will contain your 16 digit e-code.
Go to this website: www.selectyourcompliment.co.uk/grocery
Then please follow these instructions:
1. Enter your unique 16-digit eCode
2. Select your chosen supermarket(s) and check out
3. Your eGift cards will arrive by email within 24 hours. Please check your junk or spam folder if you cannot find it
‘How to...’ video YouTube link is - https://youtu.be/J6yyWq8jV-k
Please note codes need to be activated within 3 months or they will be cancelled. Once they have claimed their voucher on the Edenred website the voucher will be valid for 12 months.
Where can families get further help?
• The FSM Voucher helpline will be available on 0114 2734567, option 4, option3, and can offer help to parents experiencing difficulties with their e-Codes or with general FSM enquiries.
• Parents/carers can also contact Edenred directly with an enquiry about an eCode or voucher at freeschoolmealsparentscarers@edenred.com or telephone 0333 400 5932